SHIPPING/HANDLING

** Shipping cost 1 DVD is USD$6 , 2 DVDs is USD$7, for more than 2 DVDs , USD$1 will add to each extra DVD Shipping Cost is the same all over the world.

** Standard shipping [ Guaranteed delivery - International registered airmail parcel ] We always endeavor to process and ship orders as quickly as possible. Generally,

US & Canada : orders can be expected to arrive within 7 - 12 days (Metropolitan areas).

( ** for Non-metropolitan areas, delivery time is approximately 12-20 days )

Europe and Oceania : orders can be expected to arrive within 7 - 12 days.

Asia : orders can be expected to arrive within 5 - 10 days.

All titles are placed in protective sleeves.

RETURN POLICY

** Damage If you receive a damaged or defective item, please notify us immediately to Store manager. Damaged/defective items must be returned to us. We will replace the item and send to you after we receive the returned product.

** Lost orders (30 days shipping guarantee) You can directly email or send "Contact form" to us regarding to lost orders. This is in case that the parcel may have been lost in transit ( or takes longer than 30 days since you place order ). We can track your order with registration number. Lost orders will be reshipped only once.

DISCREET PACKAGING

**Packages shipped will NOT display "Crazyidol" (only our street address) out of respect for the privacy of customers.

**Titles shipped will not come with inserts, cases, thus reducing the weight of packaging and the risk of embarassment in case the wrong person opens your package ;-) However, the DVDs contain Artwork on them.

All customers are welcome to email Crazyidol regarding to orders. We will reply back to you within 24 hrs

We welcomes your questions and comment. Click here to send your request online.

sales@crazyidol.net